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OSH Top Rated Hospital by Consumer Reports
August 30, 2013
In a recent report by Consumer Reports Magazine called “Your Safer-Surgery Survival Guide”, Oklahoma Surgical Hospital was the highest-ranking hospital in Tulsa. The report looks at how hospitals compare in avoiding adverse events in Medicare patients during their hospital stay for surgery. Consumer Reports worked with a health care consulting firm with expertise in analyzing billing claims and clinical records data and helping hospitals use the information to improve patient safety.
The high clinical quality at Oklahoma Surgical Hospital shows their commitment to exceed expectations in overall hospital experience. This high ranking in the Consumer Reports study is one of a growing number of awards that OSH has received in recent years. Oklahoma Surgical Hospital received the Press Ganey Summit Award for Patient Satisfaction, and has been recognized by HealthGrades and CareChex, national ratings organizations, for the past several years for the high quality care they deliver their patients, as well as for their outstanding clinical outcomes.
Consumer Reports based their hospital rankings list on the results of information gathered from billing claims that hospitals submitted to Medicare from patients 65 and older, from 2009 to 2011, and covers 2,463 hospitals in all 50 states.
The four areas of gathered information include: Safety Score, Patient Outcomes, Patient Experience, and Hospital Practices:
The Safety Score is a summary of five categories that relate to hospital safety: avoiding infections, avoiding readmissions, communicating about medications and discharge, appropriate use of chest and abdominal scanning, and avoiding serious complications.
Ratings of Patient Outcomes focus on five measures:  Central-line associated blood stream infections (CLABSIs), Surgical-site infections (SSIs), Readmissions, Serious complications, and Avoiding adverse events in surgical patients.
Patient Experience information comes from a survey of millions of patients regarding recent hospital stays. The survey, the Hospital Consumer Assessment of Healthcare Providers and Systems, or HCAHPS, was developed by AHRQ.
Hospital Practices includes two separate measures: the use of electronic health records, and the appropriate of use of scanning.
Of the 2,463 hospitals in the Ratings, 47 were in Oklahoma and seven of those were in Tulsa.