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Guest Services Specialist - Part-Time - 1:00p - 5:00p - Monday - Friday
Department: Guest Services
Description:

OSH is looking for a part-time Guest Services Specialist to work 1:00p - 5:00p, Monday - Friday.  OSH offers a great 401k plan as well as a ~rewarding quarterly bonus~!  Come be a part of Tulsa's only 5-star rated hospital!

The Guest Services Specialist is responsible for parking cars for patients, guests, and visitors. The position is also responsible for transporting patients, guests, and visitors to the appropriate department within the facility, as well as transporting patients from the recovery area to their designated inpatient room. The position also requires working at the registration desk, seeking to receive all patients, guests, and visitors, in a friendly and respectful manner. This position also provides assistance in the form of information about hospital services as well as checks patients in for appointments and procedures. This position requires facilitating consultation between physicians and patient families, and possesses the ability to provide direction and answer general information inquires.

 

Requirements:

Customer service experience in a healthcare environment, or similar position.

High School Diploma or equivalent. Valid driver’s license with good driving record required. Drivers under 23 years of age will need to be approved by the insurance carrier.

Current BLS certification

Good interpersonal/customer service skills.

Basic knowledge of medical terminology. Basic computer skills, including Microsoft Office products, and data entry. Sound judgement and quick decision making when presented with inclement weather, or patients with special needs.

 

Reports To: Manager
Salary:
Available: Immediately
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Oklahoma Surgical Hospital